1. Overview and Introduction
This Privacy Policy describes how sjili ("sjili," "we," "us," "our"), operator of the online gaming platform at sjili.best, collects, processes, stores, and protects the personal information of users registered in the Philippines and anyone accessing the platform from a Philippine IP address or using a Philippine payment method.
sjili takes data privacy seriously. We are committed to full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations as issued by the National Privacy Commission. This policy explains your rights as a data subject under Philippine law and how sjili honours those rights in practice.
By registering an account on sjili, using any feature of the platform, or submitting personal information through any sjili-operated page, you confirm that you have read this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please do not register an account or use the sjili platform.
Plain Language Summary: sjili collects personal data because we need it to operate a licensed gaming platform — not because we want to build advertising profiles of our players. We collect what is necessary, protect it properly, do not sell it, and give you meaningful control over what we hold. The detailed sections below explain each of these points fully.
Privacy by Design — Not an Afterthought
At sjili, data privacy is built into how the platform works rather than bolted on after the fact. Account registration collects only the fields legally required for identity verification and age confirmation. Payment processing runs through regulated Philippine payment rails where your financial data never passes through sjili servers unencrypted.
We review our data practices regularly and remove or anonymize data that is no longer required for the purposes it was collected. Filipino players should feel confident that sjili handles their personal information with the same care they would expect from any regulated financial or gaming service provider.
Encrypted at Rest
All stored personal data is AES-256 encrypted on sjili servers.
No Data Selling
sjili never sells player data to advertisers or data brokers.
2. Personal Data We Collect
sjili collects personal data in several ways — information you actively provide during registration and account use, information generated automatically by your use of the platform, and information received from third parties in specific circumstances. The categories below cover the full scope of what sjili may hold about you.
2.1 Information You Provide Directly
- Registration data: Full legal name, date of birth, email address, Philippine mobile number, and residential address — all required fields at account creation.
- Identity verification documents: Government-issued photo ID (UMID, passport, driver's license, PhilSys ID, or equivalent), proof of address, and any supplementary documents requested during KYC review.
- Payment information: GCash mobile number, Maya account reference, bank account details for withdrawals, or Visa/Mastercard card data for deposit processing. Full card numbers are never stored by sjili — payment processing is handled by PCI-DSS compliant payment processors.
- Communication records: Content of live chat sessions, support emails, and any feedback or complaint submissions directed to sjili.
- Responsible gaming preferences: Deposit limits, session limits, and self-exclusion requests submitted through sjili's responsible gaming tools.
2.2 Information Collected Automatically
- Device and browser data: IP address, browser type and version, operating system, screen resolution, and device identifier — collected to ensure compatibility and detect fraudulent access patterns.
- Session and usage data: Pages visited, time spent on each section, games opened, bets placed, deposit and withdrawal actions, and navigation paths through the platform.
- Location data: Approximate geographic location derived from IP address — used to verify that you are accessing sjili from a permitted jurisdiction. sjili does not collect precise GPS-level location data.
- Cookies and tracking technologies: As described in Section 6 of this policy.
2.3 Information from Third Parties
- Payment processors: Transaction confirmation data from GCash, Maya, and bank payment networks — used to reconcile your account balance and verify deposit sources.
- Identity verification services: Confirmation of identity document validity from third-party KYC verification providers where manual review is supplemented by automated checks.
- Fraud and AML screening: Risk signals from anti-money laundering screening services that sjili is required to use under applicable gaming regulations.
| Data Category | Examples | Required? |
|---|---|---|
| Identity Data | Name, DOB, government ID | Mandatory |
| Contact Data | Email, PH mobile number, address | Mandatory |
| Financial Data | GCash number, bank details | Mandatory |
| Technical Data | IP address, device type, browser | Automatic |
| Usage Data | Bets placed, games opened, session times | Automatic |
| Communications Data | Support chat logs, email threads | When used |
3. How We Use Your Personal Data
sjili uses your personal data for specific, legitimate purposes connected to operating a licensed gaming platform for Philippine players. We do not use your data for purposes beyond those listed below without seeking your additional consent.
- Account creation and management: Registering your account, verifying your identity and age, maintaining your account settings, and communicating important account updates.
- Platform operation: Processing bets, settling outcomes, managing your wallet balance, processing deposits and withdrawal requests, and recording transaction histories.
- Legal compliance: Fulfilling sjili's obligations under applicable gaming regulations, anti-money laundering requirements, know-your-customer regulations, and data privacy laws — including mandatory record-keeping and regulatory reporting.
- Fraud and security: Detecting, investigating, and preventing fraudulent account activity, unauthorized access, money laundering, and other prohibited conduct as defined in sjili's Terms and Conditions.
- Customer support: Responding to your support requests, resolving complaints, and maintaining records of disputes and their resolutions for quality assurance and regulatory compliance.
- Responsible gaming: Monitoring account activity for signs of problem gambling behavior, implementing self-exclusion requests, enforcing deposit and session limits, and contacting players who may need responsible gaming support.
- Platform improvement: Aggregated, anonymized analysis of platform usage patterns to improve navigation, game selection, feature design, and overall user experience.
- Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to marketing communications. You can withdraw marketing consent at any time through your account settings or by emailing support@sjili.best.
Marketing opt-out: If you do not want to receive promotional emails or in-platform notifications from sjili, you can update your communication preferences in your account settings at any time. Opting out of marketing does not affect transactional messages about your account, bets, or payments — those are required communications and will continue.
4. Legal Basis for Processing
Under the Philippine Data Privacy Act, sjili must have a lawful basis for every category of personal data processing. The table below outlines the legal basis sjili relies on for each major processing activity.
| Processing Activity | Legal Basis |
|---|---|
| Account registration and identity verification | Contractual Necessity |
| Processing bets and managing wallet | Contractual Necessity |
| KYC and AML compliance checks | Legal Obligation |
| Regulatory record keeping | Legal Obligation |
| Fraud detection and security monitoring | Legitimate Interest |
| Responsible gaming monitoring | Legitimate Interest / Legal Obligation |
| Marketing communications | Consent |
| Platform analytics (aggregated) | Legitimate Interest |
Where sjili relies on legitimate interest as the legal basis for processing, we have assessed that our legitimate interests are not overridden by your privacy interests or fundamental rights. Where we rely on your consent — particularly for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal.
GCash and Maya — How We Handle Payment Data
When you deposit to sjili using GCash or Maya, the actual payment transaction is processed entirely within those platforms' systems. sjili receives a payment confirmation reference and the amount credited — we do not receive or store your full GCash PIN, Maya OTP, or any authentication credentials used within those apps.
Your GCash mobile number or Maya registered number is stored by sjili as your preferred payment identifier for withdrawal routing purposes. This is the minimum data needed to return funds to you. It is stored encrypted, never shared with advertising partners, and retained only for as long as your account is active plus the mandatory post-closure retention period required by applicable financial regulations.
5. Sharing Your Personal Data
sjili does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Period. Data sharing occurs only in the specific, limited circumstances below.
5.1 Payment Processors
sjili shares the minimum necessary data with Philippine payment processors — GCash, Maya, GrabPay, BDO, BPI, UnionBank, and card payment networks — to process deposits and withdrawals. These processors are bound by their own data protection standards, PCI-DSS compliance requirements, and any applicable Philippine data privacy regulations.
5.2 Identity Verification and KYC Providers
sjili works with licensed identity verification service providers to assist in confirming the authenticity of documents submitted during KYC review. These providers process document images and identity data solely for the purpose of verification and are contractually prohibited from using that data for any other purpose.
5.3 Regulatory and Legal Authorities
sjili is legally required to share certain player data with Philippine gaming regulators, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies acting under lawful authority, and tax authorities as required. sjili complies with all legally issued data disclosure orders and will notify affected players of disclosures where legally permitted to do so.
5.4 Group Companies and Service Providers
sjili may share data with affiliated group entities and carefully selected third-party service providers who assist in operating the platform — including cloud infrastructure providers, cybersecurity services, customer support platform vendors, and fraud detection services. All such providers are bound by data processing agreements that limit them to processing data only as instructed by sjili, for the specified purpose, and in compliance with applicable privacy laws.
5.5 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of the sjili business, player data may be transferred to the acquiring entity as part of the transaction. sjili will notify affected players by email before their data is transferred and before the new entity becomes subject to a different privacy policy.
sjili never shares your data with social media platforms for advertising targeting, marketing analytics companies, or any third party whose primary purpose is commercial data monetization. Our data sharing is strictly operational and regulatory in nature.
6. Cookies and Tracking Technologies
sjili uses cookies and similar tracking technologies to keep the platform functioning correctly, to remember your preferences, and to understand how players use the platform so we can improve it. When you first visit sjili, you will see a cookie consent notice — you can manage your preferences there or through your browser settings at any time.
6.1 Types of Cookies sjili Uses
You can disable non-essential cookies through the sjili cookie preference centre or by adjusting your browser settings. Note that disabling functional cookies may affect your experience — your preferences will not be remembered between sessions. Disabling essential cookies is not possible without preventing you from using the platform entirely.
7. How Long We Keep Your Data
sjili retains personal data for as long as necessary to fulfil the purpose for which it was collected, and for as long as required by applicable legal, regulatory, and contractual obligations. The specific retention periods below reflect both our operational needs and the mandatory retention requirements under Philippine gaming and financial regulations.
- Active account data: Retained for the full duration your account is open and in active status.
- Transaction and betting records: Retained for a minimum of five years from the date of each transaction, in compliance with anti-money laundering record-keeping requirements.
- KYC and identity documents: Retained for a minimum of five years from account closure or from the date the document was last used for a verification check, whichever is later.
- Customer support communications: Retained for three years from the date of the last communication in a support thread.
- Marketing preference records: Retained for two years from the date consent was given or withdrawn, to demonstrate compliance with consent requirements.
- Security and fraud investigation logs: Retained for five years from the date of the investigated event.
After the applicable retention period expires, sjili will either delete your personal data securely or anonymize it such that it can no longer be connected to your identity. Anonymized data may be retained indefinitely for aggregated statistical analysis.
8. Data Security Measures
sjili implements technical and organizational security measures appropriate to the sensitivity of the personal data we hold and the risks associated with operating an online gaming platform. Security is reviewed and updated regularly as threats evolve.
TLS Encryption in Transit
All data transmitted between your browser or app and sjili servers is encrypted using TLS 1.3. Any attempt to intercept the connection yields unreadable ciphertext.
AES-256 at Rest
Personal data stored in sjili databases is encrypted at rest using AES-256 encryption. Database credentials are rotated regularly and access is strictly role-based.
Access Controls
sjili staff access to personal data is restricted to the minimum necessary for each role. All data access is logged, audited, and subject to regular review.
Two-Factor Authentication
sjili supports and recommends two-factor authentication for player accounts. Players can enable 2FA via SMS OTP through their account security settings.
Intrusion Detection
sjili operates continuous intrusion detection monitoring on all platform infrastructure. Anomalous access patterns trigger automated alerts and manual review.
Breach Notification
In the event of a confirmed data breach affecting your personal information, sjili will notify the National Privacy Commission within 72 hours and notify affected players promptly by email.
No online system is 100% immune to security threats. While sjili takes extensive measures to protect your data, we encourage you to maintain a strong, unique password for your sjili account, enable two-factor authentication, and report any suspicious activity on your account to support@sjili.best immediately.
Your Data Rights as a Filipino Player
The Philippine Data Privacy Act gives you clear rights over your personal information held by any organization, including sjili. These are not courtesy policies — they are legal rights, and sjili is committed to honouring them fully and without unnecessary delays or obstacles.
You can exercise any of the rights listed below by contacting sjili's Data Protection Officer at privacy@sjili.best. Most requests are handled within 10 business days. Complex requests involving large volumes of data or legal review may take up to 30 days — sjili will keep you informed of progress on any pending request.
9. Your Data Subject Rights
Under the Philippine Data Privacy Act and applicable regulations, you have the following rights with respect to personal data sjili holds about you:
Right to Access
Request a copy of the personal data sjili holds about you and information about how it is used. sjili will provide this in a readable format within 10 business days of a verified request.
Right to Rectification
Request correction of inaccurate or incomplete personal data sjili holds about you. Corrections to identity-verified data may require supporting documentation.
Right to Erasure
Request deletion of personal data sjili holds about you, subject to sjili's legal obligation to retain certain data for regulatory compliance purposes after account closure.
Right to Object
Object to processing of your personal data for purposes based on legitimate interest, including direct marketing. Objections to marketing will be actioned immediately.
Right to Portability
Request your personal data in a structured, machine-readable format for transfer to another service provider where technically feasible.
Right to Complain
Lodge a complaint with the Philippine National Privacy Commission if you believe sjili has not handled your data in accordance with applicable law. Contact details: privacy.gov.ph.
To exercise any of the above rights, submit your request in writing to privacy@sjili.best with the subject line "Data Rights Request — [your right]." sjili will verify your identity before processing any request to protect against unauthorized data access. Requests from verified account holders will be acknowledged within two business days.
10. Minors and Children's Privacy
sjili's gaming services are strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes mandatory age declaration and sjili performs age verification checks using government-issued documentation to enforce this requirement.
If sjili discovers or is notified that an account belongs to a minor, the account will be immediately closed, all gaming activity will be reversed where technically possible, and any deposited funds will be returned to the verified payment source. No portion of any deposited amount will be retained by sjili when a minor's account is identified and closed.
If you are a parent or guardian and believe a minor in your household has registered on sjili, please contact support@sjili.best immediately with the account details so we can investigate and take action promptly.
11. International Data Transfers
Some of sjili's service providers — including cloud infrastructure, cybersecurity, and fraud detection vendors — may process data in jurisdictions outside the Philippines. Where such transfers occur, sjili ensures appropriate safeguards are in place to protect your personal data to a standard equivalent to Philippine data privacy requirements.
These safeguards include contractual data processing agreements with transfer clauses, ensuring receiving jurisdictions have adequate data protection laws recognized under Philippine DPA frameworks, and technical measures to protect data in transit and at rest across all processing locations.
sjili does not transfer personal data to any jurisdiction for purposes of reducing data privacy protection. International processing is used solely for operational purposes where Philippine-based infrastructure does not provide the capability required.
12. Changes to This Privacy Policy
sjili may update this Privacy Policy from time to time to reflect changes in our data practices, operational structure, applicable law, or regulatory requirements. When material changes are made, sjili will notify registered players by email to the address on file at least seven days before the changes take effect.
The updated Policy will be published on this page with a revised "Last Updated" date shown at the top. We encourage you to review this page periodically, particularly before submitting any new personal data such as updated identity documents. Your continued use of sjili following the effective date of any update constitutes acceptance of the revised Privacy Policy.
Minor changes — such as clarifications that do not alter the substance of our data practices, or updates to contact information — may be made without formal advance notice, though the "Last Updated" date will always reflect any revision.
13. Contact and Data Protection Officer
sjili has appointed a Data Protection Officer (DPO) in compliance with the Philippine Data Privacy Act. The DPO is responsible for overseeing sjili's data protection practices, responding to data subject rights requests, and liaising with the National Privacy Commission on privacy compliance matters.
Privacy / DPO Contact: For all data privacy inquiries, data subject rights requests, or to report a privacy concern, please contact sjili's Data Protection Officer at privacy@sjili.best. Include your full name, registered account email address, and a description of your request or concern. The DPO will acknowledge your message within two business days and provide a full response within 10 business days.
For general account support unrelated to data privacy, contact the sjili support team at support@sjili.best or through the live chat feature on the sjili platform, available 24 hours a day, 7 days a week.
If you are not satisfied with sjili's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. Information about how to file a complaint with the NPC is available at the Commission's official website.
Play at sjili with Confidence — Your Privacy is Protected
Now that you know exactly how sjili handles your personal data, register with confidence. Sports betting, esports, poker, and fishing games — all in Philippine Peso with GCash deposits, fast payouts, and your data protected under Philippine law.