sjili Terms and Conditions – Rules for Philippine Players

Welcome to sjili. These Terms and Conditions govern your use of the sjili platform, including the website at sjili.best, all related mobile-optimized pages, and any services offered through the platform — sports betting, esports betting, poker, fishing games, and all associated promotions. These Terms apply to all users registered in the Philippines and to anyone accessing sjili services from a Philippine IP address or using a Philippine payment method.

By creating an account on sjili, clicking any "Register," "Agree," or "Continue" button during onboarding, or by continuing to use the platform after these Terms are published, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you should not register an account or use the sjili platform.

1. Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you ("the Player," "you," "your") and sjili ("sjili," "we," "us," "our"). The agreement takes effect from the moment you complete registration on the sjili platform. Access to and use of sjili's services is conditional on your acceptance of and compliance with these Terms.

sjili reserves the right to update, amend, or replace these Terms at any time. When we make material changes, we will notify registered players via the email address on file and display a notice on the platform for a reasonable period. Continued use of sjili following any amendment constitutes acceptance of the revised Terms. We recommend bookmarking this page and reviewing it periodically.

1.1 Entire Agreement

These Terms, together with the sjili Privacy Policy and the sjili Responsible Gaming Policy, constitute the entire agreement between you and sjili regarding your use of the platform. Any prior oral or written representations not expressly included in these documents are superseded by these Terms.

1.2 Applicable Law

These Terms are governed by the laws applicable to the jurisdiction under which sjili is licensed to operate. For Philippine players, the platform is offered and accessible subject to compliance with Philippine gaming laws and data privacy regulations. By using sjili, you confirm that online gaming is lawful in your jurisdiction and that you take full personal responsibility for compliance with any local laws applicable to your specific circumstances.

2. Account Eligibility

To register and maintain an account on sjili, you must meet all of the following eligibility requirements at the time of registration and throughout your use of the platform:

• You must be at least 18 years of age. sjili strictly enforces the legal minimum gambling age. No exceptions will be made under any circumstances.
• You must be a natural person — corporate entities, partnerships, and automated systems may not register player accounts on sjili.
• You must not be a resident of any jurisdiction where online gambling is expressly prohibited by applicable law. You are solely responsible for determining whether access to sjili is lawful from your location.
• You must not be a current employee, contractor, director, officer, or family member of an sjili employee or contractor in a role that could create a conflict of interest. sjili employees are prohibited from holding player accounts.
• You must not be subject to a self-exclusion or cooling-off period on sjili or any affiliated platform. Attempting to register a new account during an active exclusion period is a material breach of these Terms.
• You must have the legal capacity to enter into binding contracts under the laws of the Philippines. Persons declared legally incapacitated may not register.

3. Registration and Account Management

3.1 One Account Per Person

Each player is permitted to hold exactly one account on sjili. Registering multiple accounts — whether under the same name, different names, shared email addresses, or different payment methods — is strictly prohibited and constitutes a material breach of these Terms. sjili uses technical and manual methods to identify duplicate accounts. All accounts associated with a multi-account pattern may be closed simultaneously, and any balances across those accounts may be forfeited.

3.2 Accurate Registration Information

All information you provide during registration must be accurate, complete, and up to date. This includes your full legal name, date of birth, residential address, email address, and Philippine mobile number. If your personal details change after registration — for example, a change of address or contact number — you are responsible for updating your account profile promptly. sjili is not liable for failed communications resulting from outdated contact information.

3.3 Account Security

You are fully responsible for maintaining the confidentiality of your sjili username and password. sjili will never ask you for your password by email, chat, or phone. Any activity that occurs on your account — including bets placed, deposits made, and withdrawals requested — is your responsibility while your credentials are active. If you suspect unauthorized access to your account, contact sjili support immediately at support@sjili.best and change your password without delay. sjili will investigate reported unauthorized access claims but cannot guarantee recovery of funds lost before a report is made.

3.4 Account Verification

sjili may request Know Your Customer (KYC) verification documents at any stage — during registration, before processing a withdrawal, or following a review triggered by unusual account activity. Standard verification documents include a government-issued photo ID and proof of address issued within the past three months. Accounts that do not complete verification within requested timeframes will have withdrawals held pending completion. Betting activity may continue during a pending KYC review unless sjili has grounds for full suspension.

4. Deposits and Withdrawals

Payment Methods and PHP Policy

sjili operates entirely in Philippine Peso (PHP, ₱). All account balances, deposits, bets, winnings, and withdrawals are denominated in PHP. sjili supports GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO Online Banking, BPI Online Banking, UnionBank, Visa, and Mastercard. All listed methods are available for both deposits and withdrawals subject to the specific limits and processing times below.

4.1 Deposit Conditions

The minimum deposit amount on sjili is ₱100. There is no maximum deposit limit enforced by sjili, though your payment provider may impose daily or transaction limits. Deposits are credited to your sjili wallet instantly for GCash and Maya and within one to two business hours for bank transfers. sjili does not charge fees on deposits. Any fees charged by your bank or e-wallet provider are your responsibility.

Deposits must be made from a payment method registered in your own name. Third-party deposits — where the funding account belongs to another person — are not permitted and may result in the deposit being reversed and your account being suspended pending investigation. This policy exists to prevent money laundering and to protect players from unauthorized use of their payment accounts.

4.2 Withdrawal Conditions

The minimum withdrawal amount is ₱200. sjili processes withdrawals to GCash and Maya within an average of five minutes from request submission. Bank transfer withdrawals process within one to two business hours during standard business days. Withdrawals requested during weekends and Philippine public holidays may experience slightly longer processing times.

Withdrawals will be processed to the same payment method used for your most recent deposit where technically possible. sjili may request identity verification documentation before processing your first withdrawal or any withdrawal above ₱50,000. Verified withdrawals will not be delayed beyond the stated processing times.

4.3 Dormant Account Fees

An account is considered dormant if there has been no login activity for a continuous period of 12 months and the account holds a positive balance. sjili may apply a monthly dormancy maintenance fee of ₱50 to dormant accounts after written notice is provided to the email address on file. The fee will not reduce an account balance below zero. You can reactivate a dormant account by logging in and verifying your identity.

5. Betting Rules

5.1 General Betting Rules

All bets placed on sjili are subject to the specific rules of the relevant sport, game, or event type. General rules are supplemented by game-specific and market-specific rules available within each betting section of the platform. In the event of any conflict between these general Terms and a game-specific rule, the more specific rule takes precedence.

Bets are not accepted from players whose account is currently under review, suspended, or restricted by sjili. Any bets placed during such a period may be voided at sjili's discretion. The minimum single bet on sjili is ₱10. Maximum bet limits vary by sport, market, and event and are displayed in the bet slip at the time of placement.

5.2 Bet Confirmation and Acceptance

A bet is only confirmed and binding once sjili issues a bet confirmation reference number and the amount is deducted from your account balance. Bets remain in a pending state until confirmed. If a bet cannot be confirmed due to a technical error, system outage, or odds change that exceeds the accepted slippage tolerance, the bet will be returned to your balance. Submitting a bet does not guarantee acceptance.

5.3 Odds and Errors

sjili makes every effort to maintain accurate odds across all markets. However, human or technical errors may occasionally result in incorrect odds being published. sjili reserves the right to void any bets placed at obviously erroneous odds — defined as odds that are materially different from the true market price at the time of placement. Players will be notified of any voided bets and their stake returned. sjili will not void bets solely because the event outcome was unfavorable to the platform.

5.4 Event Cancellations and Postponements

If a sporting event is cancelled before it commences, all pre-match bets will be voided and stakes returned. If an event is postponed and rescheduled within 48 hours, bets generally stand unless stated otherwise in event-specific rules. Events postponed beyond 48 hours will typically result in all bets being voided. Live in-play bets already partially settled at the point of cancellation will be settled based on the official result up to that point where possible, or voided where a result cannot be determined.

5.5 Esports Specific Rules

For esports events — including MLBB MPL PH, Dota 2, Valorant, CS2, and League of Legends matches covered on sjili — if a match is decided by walkover or forfeit rather than actual gameplay, all bets on that match will be voided. Individual game or map bets on series that start but are abandoned mid-match due to technical issues will be voided unless a decisive map result has been officially confirmed by the tournament organizer.

6. Bonuses and Promotions

sjili offers various bonuses and promotions to new and existing players. Each promotion has its own specific terms that are published alongside the promotion. These general bonus rules apply to all sjili promotions unless a specific promotion's terms state otherwise.

6.1 Eligibility for Bonuses

Bonus eligibility is determined per promotion. Unless stated otherwise, bonuses are available to players who have completed full account verification, have made at least one qualifying deposit, and are not currently subject to any account restrictions. Players who have self-excluded or are on a cooling-off period are not eligible for bonuses during that period.

6.2 Wagering Requirements

Most deposit bonuses on sjili carry wagering requirements — a multiple of the bonus amount that must be wagered before the bonus funds or associated winnings can be withdrawn. Wagering requirements for each promotion are clearly stated before you opt in. Failing to meet wagering requirements within the stated timeframe will result in the bonus and any associated winnings being removed from your balance. Your original deposit amount remains withdrawable at all times and is not subject to wagering requirements.

6.3 Bonus Abuse

sjili reserves the right to withhold, reverse, or cancel bonuses — and to close accounts — where bonus abuse is detected. Abuse includes but is not limited to: claiming multiple accounts to receive the same promotion, placing mathematically risk-free bets with bonus funds (bonus hedging), using promotional funds in games with lower wagering contribution rates than disclosed, and coordinating with other players to systematically exploit promotional structures. sjili's determination of whether abuse has occurred is final.

6.4 Promotion Changes

sjili reserves the right to modify, suspend, or discontinue any promotion at any time with reasonable notice. Existing qualifying bets placed under a promotion's original terms will generally be honoured, but future bets may be subject to revised conditions. Notification of material promotion changes will be posted on the sjili platform.

7. Prohibited Conduct

The following actions are strictly prohibited on sjili. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities where legally required.

• Fraud and Misrepresentation: Providing false identity information, using payment methods belonging to other persons without authorization, or misrepresenting your eligibility to use sjili.
• Match Fixing and Insider Betting: Placing bets with knowledge derived from insider information about event outcomes, or participating in any arrangement to fix, influence, or manipulate the outcome of any sporting event or game covered by sjili.
• Arbitrage and Systematic Exploitation: Using sjili in conjunction with other platforms to create mathematically guaranteed profits by exploiting pricing differences. This includes but is not limited to traditional sports arbitrage, bonus hedging, and coordinated betting rings.
• Automated Betting Systems: Using bots, scripts, automated software, or AI-based tools to place bets on sjili without human intervention per bet. All bets must be placed manually by the registered account holder.
• Money Laundering: Using sjili in any manner to conceal, convert, or transfer funds derived from illegal activities. sjili is required to report suspicious transaction patterns to relevant Philippine financial authorities.
• Chargebacks: Initiating fraudulent chargeback or dispute claims through payment providers for deposits made to sjili where the gaming activity was legitimate. Any deposit subject to a fraudulent chargeback will result in the equivalent amount being deducted from the account and the account being closed.
• Collusion in Poker: Sharing hole cards with other players, using external communication to coordinate play at the poker table, or engaging in chip dumping or any other form of collusive behavior in sjili's poker room.

8. Account Suspension and Closure

8.1 Suspension by sjili

sjili may suspend or restrict an account at any time and without prior notice where there are reasonable grounds to believe that: the account has been used for prohibited conduct; the account is involved in fraudulent activity; the account holder is not eligible to hold an account under these Terms; or an unresolved verification issue requires the account to be placed on hold pending documentation review.

During a suspension, the account holder retains the right to withdraw any verified available balance (excluding bonus funds and amounts under investigation) once the suspension review process is complete. sjili will communicate the reason for any suspension to the registered email address within a reasonable timeframe, except where disclosure would compromise an active investigation.

8.2 Closure by the Player

You may request closure of your sjili account at any time by contacting support@sjili.best. Before closing your account, all pending bets will be settled according to their outcomes and any remaining balance will be returned to your registered withdrawal method after standard processing times. Account closure requests made for responsible gaming reasons — such as a self-exclusion request — will be actioned within 24 hours and any bonuses will be removed at the time of closure.

8.3 Balance After Closure

Any verified balance remaining in a closed account will be returned to the account holder by the method on file. If the account was closed due to violations of these Terms, sjili reserves the right to withhold any balance pending the outcome of any investigation or legal proceedings. Bonus balances are non-withdrawable upon account closure regardless of reason.

9. Privacy and Data Protection

sjili collects and processes personal data in accordance with the sjili Privacy Policy, which is incorporated into these Terms by reference. By registering on sjili, you consent to the collection, processing, and storage of your personal information as described in the Privacy Policy. Please review the Privacy Policy at sjili.best/privacy-policy before registering.

sjili is committed to protecting your personal data in accordance with applicable Philippine data privacy regulations. We collect only the minimum data necessary to operate the platform securely and to comply with regulatory requirements including anti-money laundering obligations. Your data will not be sold to third parties. sjili may share data with licensed regulatory bodies, law enforcement agencies acting under lawful authority, and payment processors as required to operate the platform.

You have the right to request access to, correction of, or deletion of your personal data held by sjili, subject to regulatory retention requirements. Contact support@sjili.best with any data-related requests.

10. Responsible Gaming

sjili is committed to responsible gaming and provides a suite of tools to help players manage their gaming activity. These tools are available through your account settings and include deposit limits, session time limits, betting limits, cooling-off periods, and self-exclusion options. Details of all responsible gaming tools and how to access them are available on the Responsible Gaming page.

sjili staff are trained to identify signs of problem gambling behavior and may proactively reach out to players who exhibit warning patterns. If a player requests a self-exclusion, sjili will process the request within 24 hours. During a self-exclusion period, sjili will take all technically reasonable steps to prevent the excluded player from opening a new account or accessing promotional communications.

sjili strictly prohibits underage gambling. Our age verification process is designed to prevent minors from accessing the platform. Any account determined to belong to a minor will be permanently closed and any deposited funds will be returned to the verified funding source.

11. Limitation of Liability

sjili provides the platform "as is" and "as available." While sjili works hard to maintain continuous, error-free service, we cannot guarantee that the platform will be available at all times or that it will be free from technical errors, delays, or interruptions. Planned and unplanned maintenance may result in temporary service unavailability.

To the fullest extent permitted by applicable law, sjili's total liability to any player for any claim arising from use of the platform is limited to the amount deposited by that player in the 30 days immediately preceding the event giving rise to the claim. sjili is not liable for indirect, consequential, incidental, or punitive damages of any kind — including loss of profits, loss of data, or loss of opportunity — arising from use or inability to use the platform.

sjili is not responsible for internet connectivity failures, device malfunctions, or third-party payment processing delays that affect your ability to place or settle bets. If a technical failure on sjili's side directly prevents a bet from being placed or settled correctly, sjili will take reasonable steps to reconstruct the intended transaction from available data and settle fairly.

12. Amendments to These Terms

sjili reserves the right to amend these Terms and Conditions at any time. When we make changes that are material to your rights or obligations as a player, we will provide notice via the email address registered on your account at least seven days before the changes take effect, except where immediate changes are required to comply with a legal or regulatory obligation.

The updated Terms will be published on this page with a revised "Last Updated" date at the top. It is your responsibility to review this page periodically. If you disagree with any amended Terms, you may close your account before the changes take effect. Continuing to use sjili after the effective date of any amendment constitutes your acceptance of the revised Terms.

Minor amendments — such as corrections of typographical errors, clarifications that do not alter the substance of a clause, or updates to contact information — may be made without formal notice, though the "Last Updated" date will be revised to reflect any change.

13. Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute, request account information, or contact sjili for any reason related to these Terms, you can reach us through the following channels:

• Email: support@sjili.best — for all general inquiries, account support, KYC questions, and responsible gaming requests
• Live Chat: Available on the sjili platform 24 hours a day, 7 days a week — handled by Filipino support agents in English and Filipino
• Responsible Gaming Requests: Mark your email subject line "Responsible Gaming" for priority handling of self-exclusion and limit requests

sjili aims to respond to all support emails within four business hours. Live chat inquiries are typically addressed within two minutes during peak hours and within five minutes at other times. Complex account reviews, KYC investigations, and formal disputes may take longer to resolve — sjili will keep you updated on the status of any open case.